Olark
olark.com
Best for Small to mid-sized sales and support teamsFree trial
Olark is a live chat platform that lets businesses add a customizable chat widget to their website for real-time conversations with visitors. It includes automation rules to trigger targeted messages, chat transcripts and reporting, and integrations with CRM and helpdesk systems such as Salesforce, HubSpot, and Zendesk. Teams can organize chats by group and view visitor information during conversations. Olark is generally suited for small to mid-sized sales and customer support teams looking to add live chat to an existing website without extensive setup.
- Customizable chat widget
- CRM/helpdesk integrations
- Automated chat triggers
Where Olark ranks on SaaS Criteria
Olark appears in one ranking on SaaS Criteria.
| Rank | Ranking | Link |
|---|---|---|
| 3/6 | Best Live Chat SoftwareLive Chat | See entry → |
Alternatives to Olark
Products SaaS Criteria ranks in the same categories.
Olark FAQ
- What is Olark?
- Olark is a live chat platform that lets businesses add a customizable chat widget to their website for real-time conversations with visitors. It includes automation rules to trigger targeted messages, chat transcripts and reporting, and integrations with CRM and helpdesk systems such as Salesforce, HubSpot, and Zendesk. Teams can organize chats by group and view visitor information during conversations. Olark is generally suited for small to mid-sized sales and customer support teams looking to add live chat to an existing website without extensive setup.
- Where does Olark rank on SaaS Criteria?
- Olark is ranked #3 of 6 in Live Chat.
- Who is Olark for?
- It is aimed at small to mid-sized sales and support teams. Listed capabilities: Customizable chat widget, CRM/helpdesk integrations, Automated chat triggers. Free trial.
- What are the alternatives to Olark?
- SaaS Criteria ranks Tidio, Chatra, LiveAgent, Drift, Help Scout in the same categories as Olark.
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